Terms & Conditions

50% deposit is required upfront for commissioned artworks. Your deposit secures your place in Daisy Hill’s schedule and allows for the ordering of supplies and materials. Deposits are non-refundable. Commissioned artworks cannot be returned, exchanged or refunded due to the custom nature of the item.

All of Daisy Hill’s designs and images remain the property of Daisy Hill and cannot be used without her permission.

Please choose carefully as we do not offer returns, exchanges or refunds unless item is faulty.

If you have any issues with your parcel you must notify us within 48 hours of receiving.
Returns must be sent back within 7 days. Where we are at fault, we will cover any additional postage costs. Items must be returned carefully using the original packaging. Any items damaged in return transit are not our responsibility and we will not be liable.

Prints are handled and packaged with the utmost professional care and should only be removed from their packaging by a professional framer due to their delicate nature. Any creases or imperfections are not the responsibility of Daisy Hill.